Customer Service Representatives Salary in Harrisonburg, VA

BLS Occupational Employment & Wage Statistics • May 2025 • Harrisonburg, VA

Median annual salary $36,440 -14.9% vs national
Median hourly $17.52
10th percentile $29,240
90th percentile $60,860
Employed locally 690
National median $42,830

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Customer Service Representatives
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Harrisonburg, VA
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    Salary percentile breakdown

    10th
    $29,240
    25th
    $31,690
    50th (median)
    $36,440
    75th
    $47,120
    90th
    $60,860

    Harrisonburg economic context

    Unemployment rate 2.80% 2024 annual avg • BLS LAUS
    Median household income $72,145 2023 • Census ACS
    Customer Service Representatives salary vs area income 51% Median Customer Service Representatives salary is 49% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    Vallejo, CA $48,230
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    North Valley-Northern Mountains Region of California nonmetropolitan area $46,610
    Spokane-Spokane Valley, WA $45,410
    Washington-Arlington-Alexandria, DC-VA-MD-WV $44,800

    Related occupations in Harrisonburg, VA

    OccupationMedian salary
    Office Clerks, General $41,600
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $41,390
    First-Line Supervisors of Office and Administrative Support Workers $64,490
    Bookkeeping, Accounting, and Auditing Clerks $45,900
    Shipping, Receiving, and Inventory Clerks $38,550
    Receptionists and Information Clerks $35,760

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Harrisonburg?

    The median hourly wage for Customer Service Representatives in Harrisonburg, VA is $17.52, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.32 or more per hour.

    Is Harrisonburg above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Harrisonburg, VA is 14.9% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Harrisonburg?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,240 per year in Harrisonburg, VA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,690.