Customer Service Representatives Salary in Jackson, MI

BLS Occupational Employment & Wage Statistics • May 2025 • Jackson, MI

Median annual salary $43,740 +2.1% vs national
Median hourly $21.03
10th percentile $30,920
90th percentile $61,790
Employed locally 950
National median $42,830

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Customer Service Representatives
in
Jackson, MI
vs

    Salary percentile breakdown

    10th
    $30,920
    25th
    $35,880
    50th (median)
    $43,740
    75th
    $50,010
    90th
    $61,790

    Jackson economic context

    Unemployment rate 4.80% 2024 annual avg • BLS LAUS
    Median household income $65,004 2023 • Census ACS
    Customer Service Representatives salary vs area income 67% Median Customer Service Representatives salary is 33% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Midland, MI $49,930
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Minnesota $47,470
    Milwaukee-Waukesha, WI $47,180
    Northwest Minnesota nonmetropolitan area $46,300
    Southeast Minnesota nonmetropolitan area $45,720

    Related occupations in Jackson, MI

    OccupationMedian salary
    Office Clerks, General $43,890
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,380
    Bookkeeping, Accounting, and Auditing Clerks $46,220
    First-Line Supervisors of Office and Administrative Support Workers $66,670
    Shipping, Receiving, and Inventory Clerks $39,260
    Medical Secretaries and Administrative Assistants $37,820

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Jackson?

    The median hourly wage for Customer Service Representatives in Jackson, MI is $21.03, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.22 or more per hour.

    Is Jackson above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Jackson, MI is 2.1% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Jackson?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,920 per year in Jackson, MI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,880.