Customer Service Representatives Salary in Jacksonville, FL

BLS Occupational Employment & Wage Statistics • May 2025 • Jacksonville, FL

Median annual salary $39,870 -6.9% vs national
Median hourly $19.17
10th percentile $30,770
90th percentile $60,810
Employed locally 19,200
National median $42,830

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Customer Service Representatives
in
Jacksonville, FL
vs

    Salary percentile breakdown

    10th
    $30,770
    25th
    $35,640
    50th (median)
    $39,870
    75th
    $48,080
    90th
    $60,810

    Jacksonville economic context

    Unemployment rate 3.50% 2024 annual avg • BLS LAUS
    Median household income $77,013 2023 • Census ACS
    Customer Service Representatives salary vs area income 52% Median Customer Service Representatives salary is 48% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Naples-Marco Island, FL $42,430
    South Florida nonmetropolitan area $41,240
    Flagstaff, AZ $40,210
    Tampa-St. Petersburg-Clearwater, FL $39,780
    Pensacola-Ferry Pass-Brent, FL $39,730
    Florida $38,890

    Related occupations in Jacksonville, FL

    OccupationMedian salary
    Office Clerks, General$42,560
    Bookkeeping, Accounting, and Auditing Clerks$46,940
    First-Line Supervisors of Office and Administrative Support Workers$63,210
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$43,470
    Medical Secretaries and Administrative Assistants$39,100
    Receptionists and Information Clerks$36,280

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Jacksonville?

    The median hourly wage for Customer Service Representatives in Jacksonville, FL is $19.17, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.90 or more per hour.

    Is Jacksonville above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Jacksonville, FL is 6.9% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Jacksonville?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,770 per year in Jacksonville, FL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,640.