Customer Service Representatives Salary in Tampa, FL

BLS Occupational Employment & Wage Statistics • May 2025 • Tampa-St. Petersburg-Clearwater, FL

Median annual salary $39,780 -7.1% vs national
Median hourly $19.12
10th percentile $30,820
90th percentile $57,650
Employed locally 35,920
National median $42,830

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Customer Service Representatives
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    In Tampa, FL, the typical Customer Service Representative earns a median annual salary of $39,780, which translates to a median hourly wage of $19.12. This figure is notably lower than the national median annual salary for the same occupation, which stands at $42,830. When compared to the area's median household income of $71,254, it becomes evident that Customer Service Representatives in Tampa earn significantly less on an individual basis than the average household in the region. This disparity underscores the potential economic challenges faced by individuals within this occupation who may not contribute a substantial portion to their family’s total household income.

    Entry-level Customer Service Representatives in Tampa can expect to earn around $30,820 annually, which is at the 10th percentile of earnings for the position. In contrast, those with more experience and higher performance might find themselves earning upwards of $47,170 by reaching the 75th percentile, or even as much as $57,650 at the 90th percentile. The difference in earnings between entry-level and experienced workers is driven by several factors including tenure, skill level, and job complexity. Experienced employees often benefit from additional responsibilities, higher productivity levels, and potentially more stable positions within their organizations, all contributing to their higher earning potential compared to their entry-level counterparts.

    Salary percentile breakdown

    10th
    $30,820
    25th
    $36,000
    50th (median)
    $39,780
    75th
    $47,170
    90th
    $57,650

    Tampa economic context

    Unemployment rate 3.50% 2024 annual avg • BLS LAUS
    Median household income $71,254 2023 • Census ACS
    Customer Service Representatives salary vs area income 56% Median Customer Service Representatives salary is 44% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Tampa?

    The median hourly wage for Customer Service Representatives in Tampa, FL is $19.12, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.63 or more per hour.

    Is Tampa above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Tampa, FL is 7.1% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Tampa?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,820 per year in Tampa, FL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,000.