Customer Service Representatives Salary in Kennewick, WA

BLS Occupational Employment & Wage Statistics • May 2025 • Kennewick-Richland, WA

Median annual salary $44,690 +4.3% vs national
Median hourly $21.48
10th percentile $36,170
90th percentile $62,540
Employed locally 1,250
National median $42,830

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Customer Service Representatives
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Kennewick, WA
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    Salary percentile breakdown

    10th
    $36,170
    25th
    $39,690
    50th (median)
    $44,690
    75th
    $55,940
    90th
    $62,540

    Kennewick economic context

    Unemployment rate 5.00% 2024 annual avg • BLS LAUS
    Median household income $85,881 2023 • Census ACS
    Customer Service Representatives salary vs area income 52% Median Customer Service Representatives salary is 48% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Seattle-Tacoma-Bellevue, WA $51,090
    Washington $49,150
    New York-Newark-Jersey City, NY-NJ $48,890
    Olympia-Lacey-Tumwater, WA $47,530
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Eastern Washington nonmetropolitan area $47,260

    Related occupations in Kennewick, WA

    OccupationMedian salary
    Office Clerks, General $48,630
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $51,410
    First-Line Supervisors of Office and Administrative Support Workers $72,300
    Bookkeeping, Accounting, and Auditing Clerks $54,180
    Receptionists and Information Clerks $40,370
    Shipping, Receiving, and Inventory Clerks $44,990

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Kennewick?

    The median hourly wage for Customer Service Representatives in Kennewick, WA is $21.48, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.12 or more per hour.

    Is Kennewick above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Kennewick, WA is 4.3% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Kennewick?

    Entry-level Customer Service Representatives (10th percentile) earn around $36,170 per year in Kennewick, WA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $39,690.