Customer Service Representatives Salary in Kokomo, IN

BLS Occupational Employment & Wage Statistics • May 2025 • Kokomo, IN

Median annual salary $37,260 -13% vs national
Median hourly $17.91
10th percentile $30,170
90th percentile $55,650
Employed locally 370
National median $42,830

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Customer Service Representatives
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Kokomo, IN
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    Salary percentile breakdown

    10th
    $30,170
    25th
    $33,070
    50th (median)
    $37,260
    75th
    $46,040
    90th
    $55,650

    Kokomo economic context

    Unemployment rate 6.90% 2024 annual avg • BLS LAUS
    Median household income $62,496 2023 • Census ACS
    Customer Service Representatives salary vs area income 60% Median Customer Service Representatives salary is 40% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington $49,150
    Des Moines-West Des Moines, IA $48,240
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Elkhart-Goshen, IN $47,700
    Minnesota $47,470
    Eastern Washington nonmetropolitan area $47,260

    Related occupations in Kokomo, IN

    OccupationMedian salary
    Office Clerks, General $40,130
    Bookkeeping, Accounting, and Auditing Clerks $44,660
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $40,730
    Medical Secretaries and Administrative Assistants $43,130
    Receptionists and Information Clerks $33,620
    First-Line Supervisors of Office and Administrative Support Workers $57,600

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Kokomo?

    The median hourly wage for Customer Service Representatives in Kokomo, IN is $17.91, based on BLS OEWS 2025 data. Top earners (90th percentile) make $26.58 or more per hour.

    Is Kokomo above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Kokomo, IN is 13% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Kokomo?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,170 per year in Kokomo, IN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,070.