Customer Service Representatives Salary in Lima, OH

BLS Occupational Employment & Wage Statistics • May 2025 • Lima, OH

Median annual salary $37,540 -12.4% vs national
Median hourly $18.05
10th percentile $28,150
90th percentile $60,990
Employed locally 520
National median $42,830

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Customer Service Representatives
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Lima, OH
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    Salary percentile breakdown

    10th
    $28,150
    25th
    $32,300
    50th (median)
    $37,540
    75th
    $48,910
    90th
    $60,990

    Lima economic context

    Unemployment rate 4.40% 2024 annual avg • BLS LAUS
    Median household income $62,001 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Columbus, OH $45,760
    Dayton-Kettering-Beavercreek, OH $44,890
    Cleveland, OH $43,960
    West Northwestern Ohio nonmetropolitan area $43,640
    Ohio $43,510
    Akron, OH $43,260

    Related occupations in Lima, OH

    OccupationMedian salary
    Office Clerks, General $39,450
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,230
    Medical Secretaries and Administrative Assistants $38,860
    Bookkeeping, Accounting, and Auditing Clerks $44,450
    Receptionists and Information Clerks $35,050
    First-Line Supervisors of Office and Administrative Support Workers $56,490

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Lima?

    The median hourly wage for Customer Service Representatives in Lima, OH is $18.05, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.02 or more per hour.

    Is Lima above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Lima, OH is 12.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Lima?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,150 per year in Lima, OH. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $32,300.