Customer Service Representatives Salary in Ohio
BLS OEWS May 2025 • 16 metro areas • Ohio
Customer Service Representatives in Ohio earn a median salary of $40,352 per year on average across 16 metro and nonmetro areas, -5.8% vs the national median of $42,830. An estimated 87,090 customer service representatives are employed across Ohio, with salaries ranging from $36,330 to $45,760 depending on location.
$40,352
Avg median salary in Ohio
$45,760
Highest paying metro
$36,330
Lowest paying metro
87,090
Employed in Ohio
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Customer Service Representatives
inCustomer Service Representatives salaries by city in Ohio
| Metro area | Median salary | 25th pct | 75th pct | Employed |
|---|---|---|---|---|
| Columbus, OH | $45,760 | $37,830 | $49,500 | 22,100 |
| Dayton, OH | $44,890 | $36,770 | $48,380 | 5,610 |
| Cleveland, OH | $43,960 | $36,500 | $51,150 | 15,780 |
| West Northwestern Ohio | $43,640 | $35,640 | $49,550 | 2,080 |
| Akron, OH | $43,260 | $36,250 | $51,450 | 5,160 |
| Toledo, OH | $41,360 | $34,740 | $49,500 | 3,340 |
| Cincinnati, OH-KY-IN | $40,700 | $35,910 | $48,430 | 20,590 |
| North Northeastern Ohio nonmetropolitan area (noncontiguous) | $40,280 | $33,710 | $49,090 | 2,360 |
| Eastern Ohio | $39,320 | $34,820 | $47,140 | 1,490 |
| Canton, OH | $38,850 | $35,210 | $46,620 | 2,710 |
| Southern Ohio | $37,940 | $32,370 | $46,120 | 1,360 |
| Youngstown, OH | $37,670 | $31,870 | $51,190 | 1,940 |
| Lima, OH | $37,540 | $32,300 | $48,910 | 520 |
| Springfield, OH | $37,160 | $31,710 | $44,150 | 920 |
| Sandusky, OH | $36,970 | $34,250 | $46,790 | 530 |
| Mansfield, OH | $36,330 | $29,970 | $46,480 | 600 |