Customer Service Representatives Salary in Montgomery, AL
BLS Occupational Employment & Wage Statistics • May 2025 • Montgomery, AL
Compare Customer Service Representatives salary & buying power
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In Montgomery, AL, the typical Customer Service Representative earns a median annual salary of $36,540, with an hourly wage of approximately $17.57. This figure is notably lower than the national median for this occupation, which stands at $42,830. When compared to the local household income in Montgomery, where the median is $62,746, Customer Service Representatives earn roughly 58% of a typical household's income. This discrepancy highlights the relatively modest earning power within this role compared to the broader economic landscape of the area.
Entry-level Customer Service Representatives in Montgomery generally start at or near the 10th percentile salary mark of $29,240 annually, while those with more experience can earn up to the 90th percentile, reaching approximately $49,030 per year. The significant difference between these figures is driven by various factors, including tenure, performance, and additional responsibilities that experienced workers may assume over time. Additionally, geographic cost-of-living variations and industry-specific demands can further influence salary disparities within this field.
Salary percentile breakdown
Montgomery economic context
Frequently asked questions
How much do Customer Service Representatives make per hour in Montgomery?
The median hourly wage for Customer Service Representatives in Montgomery, AL is $17.57, based on BLS OEWS 2025 data. Top earners (90th percentile) make $25.42 or more per hour.
Is Montgomery above or below average for Customer Service Representatives salaries?
The median Customer Service Representatives salary in Montgomery, AL is 14.7% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.
What is the entry-level salary for Customer Service Representatives in Montgomery?
Entry-level Customer Service Representatives (10th percentile) earn around $29,240 per year in Montgomery, AL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,030.