Customer Service Representatives Salary in Muncie, IN

BLS Occupational Employment & Wage Statistics • May 2025 • Muncie, IN

Median annual salary $37,080 -13.4% vs national
Median hourly $17.83
10th percentile $28,880
90th percentile $57,000
Employed locally 630
National median $42,830

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Customer Service Representatives
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Muncie, IN
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    Salary percentile breakdown

    10th
    $28,880
    25th
    $32,300
    50th (median)
    $37,080
    75th
    $45,220
    90th
    $57,000

    Muncie economic context

    Unemployment rate 4.70% 2024 annual avg • BLS LAUS
    Median household income $56,932 2023 • Census ACS
    Customer Service Representatives salary vs area income 65% Median Customer Service Representatives salary is 35% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington $49,150
    Des Moines-West Des Moines, IA $48,240
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Elkhart-Goshen, IN $47,700
    Minnesota $47,470
    Eastern Washington nonmetropolitan area $47,260

    Related occupations in Muncie, IN

    OccupationMedian salary
    Office Clerks, General $39,940
    Medical Secretaries and Administrative Assistants $39,230
    Bookkeeping, Accounting, and Auditing Clerks $41,640
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $41,020
    First-Line Supervisors of Office and Administrative Support Workers $61,200
    Receptionists and Information Clerks $33,990

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Muncie?

    The median hourly wage for Customer Service Representatives in Muncie, IN is $17.83, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.31 or more per hour.

    Is Muncie above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Muncie, IN is 13.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Muncie?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,880 per year in Muncie, IN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $32,300.