Customer Service Representatives Salary in Salem, OR

BLS Occupational Employment & Wage Statistics • May 2025 • Salem, OR

Median annual salary $46,400 +8.3% vs national
Median hourly $22.31
10th percentile $36,520
90th percentile $62,680
Employed locally 2,240
National median $42,830

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Customer Service Representatives
in
Salem, OR
vs

    Salary percentile breakdown

    10th
    $36,520
    25th
    $38,900
    50th (median)
    $46,400
    75th
    $51,710
    90th
    $62,680

    Salem economic context

    Unemployment rate 4.10% 2024 annual avg • BLS LAUS
    Median household income $76,010 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    New York-Newark-Jersey City, NY-NJ $48,890
    Bridgeport-Stamford-Danbury, CT $48,550
    East North Dakota nonmetropolitan area $48,290
    New York $47,840
    California $47,790
    Northern Vermont nonmetropolitan area $47,530

    Related occupations in Salem, OR

    OccupationMedian salary
    Office Clerks, General $46,540
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $52,090
    Bookkeeping, Accounting, and Auditing Clerks $51,700
    First-Line Supervisors of Office and Administrative Support Workers $67,500
    Receptionists and Information Clerks $38,500
    Medical Secretaries and Administrative Assistants $48,070

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Salem?

    The median hourly wage for Customer Service Representatives in Salem, OR is $22.31, based on BLS OEWS 2025 data. Top earners (90th percentile) make $33.80 or more per hour.

    Is Salem above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Salem, OR is 8.3% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Salem?

    Entry-level Customer Service Representatives (10th percentile) earn around $36,520 per year in Salem, OR. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,900.