Customer Service Representatives Salary in South Bend, IN-MI

BLS Occupational Employment & Wage Statistics • May 2025 • South Bend-Mishawaka, IN-MI

Median annual salary $39,680 -7.4% vs national
Median hourly $19.08
10th percentile $30,030
90th percentile $61,160
Employed locally 1,860
National median $42,830

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Type a city below to see how South Bend, IN-MI stacks up on salary and cost of living.

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Customer Service Representatives
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South Bend, IN-MI
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    Salary percentile breakdown

    10th
    $30,030
    25th
    $34,600
    50th (median)
    $39,680
    75th
    $49,220
    90th
    $61,160

    South Bend economic context

    Unemployment rate 4.90% 2024 annual avg • BLS LAUS
    Median household income $65,385 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington $49,150
    Des Moines-West Des Moines, IA $48,240
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Elkhart-Goshen, IN $47,700
    Minnesota $47,470
    Eastern Washington nonmetropolitan area $47,260

    Related occupations in South Bend, IN-MI

    OccupationMedian salary
    Office Clerks, General $42,140
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,910
    Bookkeeping, Accounting, and Auditing Clerks $46,580
    First-Line Supervisors of Office and Administrative Support Workers $66,610
    Shipping, Receiving, and Inventory Clerks $45,560
    Medical Secretaries and Administrative Assistants $40,410

    Frequently asked questions

    How much do Customer Service Representatives make per hour in South Bend?

    The median hourly wage for Customer Service Representatives in South Bend, IN-MI is $19.08, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.16 or more per hour.

    Is South Bend above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in South Bend, IN-MI is 7.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in South Bend?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,030 per year in South Bend, IN-MI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,600.