Customer Service Representatives Salary in Springfield, OH

BLS Occupational Employment & Wage Statistics • May 2025 • Springfield, OH

Median annual salary $37,160 -13.2% vs national
Median hourly $17.87
10th percentile $29,150
90th percentile $53,590
Employed locally 920
National median $42,830

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Customer Service Representatives
in
Springfield, OH
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    Salary percentile breakdown

    10th
    $29,150
    25th
    $31,710
    50th (median)
    $37,160
    75th
    $44,150
    90th
    $53,590

    Springfield economic context

    Unemployment rate 4.70% 2024 annual avg • BLS LAUS
    Median household income $60,846 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Columbus, OH $45,760
    Dayton-Kettering-Beavercreek, OH $44,890
    Cleveland, OH $43,960
    West Northwestern Ohio nonmetropolitan area $43,640
    Ohio $43,510
    Akron, OH $43,260

    Related occupations in Springfield, OH

    OccupationMedian salary
    Office Clerks, General $43,040
    Bookkeeping, Accounting, and Auditing Clerks $44,930
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $43,230
    Shipping, Receiving, and Inventory Clerks $40,260
    First-Line Supervisors of Office and Administrative Support Workers $58,620
    Receptionists and Information Clerks $34,990

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Springfield?

    The median hourly wage for Customer Service Representatives in Springfield, OH is $17.87, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.62 or more per hour.

    Is Springfield above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Springfield, OH is 13.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Springfield?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,150 per year in Springfield, OH. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,710.