Customer Service Representatives Salary in Tuscaloosa, AL

BLS Occupational Employment & Wage Statistics • May 2025 • Tuscaloosa, AL

Median annual salary $36,600 -14.5% vs national
Median hourly $17.59
10th percentile $29,480
90th percentile $49,730
Employed locally 1,040
National median $42,830

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Customer Service Representatives
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Tuscaloosa, AL
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    Salary percentile breakdown

    10th
    $29,480
    25th
    $34,880
    50th (median)
    $36,600
    75th
    $43,540
    90th
    $49,730

    Tuscaloosa economic context

    Unemployment rate 3.30% 2024 annual avg • BLS LAUS
    Median household income $59,975 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    Alaska nonmetropolitan area $48,980
    Vallejo, CA $48,230
    Santa Rosa-Petaluma, CA $48,150
    California $47,790
    Denver-Aurora-Centennial, CO $47,310

    Related occupations in Tuscaloosa, AL

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $41,300
    Office Clerks, General $31,520
    Bookkeeping, Accounting, and Auditing Clerks $41,870
    First-Line Supervisors of Office and Administrative Support Workers $61,940
    Shipping, Receiving, and Inventory Clerks $47,680
    Receptionists and Information Clerks $30,310

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Tuscaloosa?

    The median hourly wage for Customer Service Representatives in Tuscaloosa, AL is $17.59, based on BLS OEWS 2025 data. Top earners (90th percentile) make $25.45 or more per hour.

    Is Tuscaloosa above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Tuscaloosa, AL is 14.5% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Tuscaloosa?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,480 per year in Tuscaloosa, AL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,880.