Customer Service Representatives Salary in Wheeling, WV-OH

BLS Occupational Employment & Wage Statistics • May 2025 • Wheeling, WV-OH

Median annual salary $38,370 -10.4% vs national
Median hourly $18.45
10th percentile $26,920
90th percentile $55,010
Employed locally 970
National median $42,830

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Customer Service Representatives
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Wheeling, WV-OH
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    Salary percentile breakdown

    10th
    $26,920
    25th
    $34,580
    50th (median)
    $38,370
    75th
    $46,290
    90th
    $55,010

    Wheeling economic context

    Unemployment rate 4.80% 2024 annual avg • BLS LAUS
    Median household income $58,705 2023 • Census ACS
    Customer Service Representatives salary vs area income 65% Median Customer Service Representatives salary is 35% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington-Arlington-Alexandria, DC-VA-MD-WV $44,800
    Winchester, VA-WV $41,330
    Charleston, WV $37,770
    Hagerstown-Martinsburg, MD-WV $37,140
    Morgantown, WV $36,830
    Huntington-Ashland, WV-KY-OH $36,490

    Related occupations in Wheeling, WV-OH

    OccupationMedian salary
    Office Clerks, General $35,210
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $39,830
    Bookkeeping, Accounting, and Auditing Clerks $40,170
    First-Line Supervisors of Office and Administrative Support Workers $53,850
    Receptionists and Information Clerks $33,220
    Billing and Posting Clerks $40,450

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Wheeling?

    The median hourly wage for Customer Service Representatives in Wheeling, WV-OH is $18.45, based on BLS OEWS 2025 data. Top earners (90th percentile) make $25.32 or more per hour.

    Is Wheeling above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Wheeling, WV-OH is 10.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Wheeling?

    Entry-level Customer Service Representatives (10th percentile) earn around $26,920 per year in Wheeling, WV-OH. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,580.