Switchboard Operators, Including Answering Service Salary in Grand Rapids, MI

BLS Occupational Employment & Wage Statistics • May 2025 • Grand Rapids-Wyoming-Kentwood, MI

Median annual salary $39,870 +3.9% vs national
Median hourly $19.17
10th percentile $30,990
90th percentile $64,750
Employed locally 50
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
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Grand Rapids, MI
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    Salary percentile breakdown

    10th
    $30,990
    25th
    $34,910
    50th (median)
    $39,870
    75th
    $42,680
    90th
    $64,750

    Grand Rapids economic context

    Unemployment rate 4.00% 2024 annual avg • BLS LAUS
    Median household income $80,296 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 50% Median Switchboard Operators, Including Answering Service salary is 50% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    Minneapolis-St. Paul-Bloomington, MN-WI $49,320
    Minnesota $48,280
    Philadelphia-Camden-Wilmington, PA-NJ-DE-MD $42,760
    Milwaukee-Waukesha, WI $42,580
    Kalamazoo-Portage, MI $40,310
    Michigan $38,070

    Related occupations in Grand Rapids, MI

    OccupationMedian salary
    Office Clerks, General $44,020
    Customer Service Representatives $43,230
    Bookkeeping, Accounting, and Auditing Clerks $46,930
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $43,680
    Shipping, Receiving, and Inventory Clerks $44,010
    Medical Secretaries and Administrative Assistants $40,360

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Grand Rapids?

    The median hourly wage for Switchboard Operators, Including Answering Service in Grand Rapids, MI is $19.17, based on BLS OEWS 2025 data. Top earners (90th percentile) make $31.13 or more per hour.

    Is Grand Rapids above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Grand Rapids, MI is 3.9% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Grand Rapids?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $30,990 per year in Grand Rapids, MI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,910.