Switchboard Operators, Including Answering Service Salary in Springfield, MA

BLS Occupational Employment & Wage Statistics • May 2025 • Springfield, MA

Median annual salary $35,970 -6.3% vs national
Median hourly $17.29
10th percentile $35,090
90th percentile $42,480
Employed locally 60
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

Type a city below to see how Springfield, MA stacks up on salary and cost of living.

Full tool →
Switchboard Operators, Including Answering Service
in
Springfield, MA
vs

    Salary percentile breakdown

    10th
    $35,090
    25th
    $35,590
    50th (median)
    $35,970
    75th
    $40,770
    90th
    $42,480

    Springfield economic context

    Unemployment rate 5.10% 2024 annual avg • BLS LAUS
    Median household income $70,535 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 51% Median Switchboard Operators, Including Answering Service salary is 49% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    Barnstable Town, MA $59,810
    Seattle-Tacoma-Bellevue, WA $48,820
    Boston-Cambridge-Newton, MA-NH $45,530
    Santa Rosa-Petaluma, CA $44,990
    Madison, WI $42,900
    Southwest Maine nonmetropolitan area $42,340

    Related occupations in Springfield, MA

    OccupationMedian salary
    Customer Service Representatives $45,410
    Office Clerks, General $46,540
    First-Line Supervisors of Office and Administrative Support Workers $65,860
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $49,320
    Bookkeeping, Accounting, and Auditing Clerks $50,660
    Receptionists and Information Clerks $39,100

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Springfield?

    The median hourly wage for Switchboard Operators, Including Answering Service in Springfield, MA is $17.29, based on BLS OEWS 2025 data. Top earners (90th percentile) make $26.23 or more per hour.

    Is Springfield above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Springfield, MA is 6.3% below the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Springfield?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $35,090 per year in Springfield, MA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,590.