Customer Service Representatives Salary in Allentown, PA-NJ

BLS Occupational Employment & Wage Statistics • May 2025 • Allentown-Bethlehem-Easton, PA-NJ

Median annual salary $40,560 -5.3% vs national
Median hourly $19.50
10th percentile $29,700
90th percentile $61,290
Employed locally 5,450
National median $42,830

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Customer Service Representatives
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Allentown, PA-NJ
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    Salary percentile breakdown

    10th
    $29,700
    25th
    $35,390
    50th (median)
    $40,560
    75th
    $49,350
    90th
    $61,290

    Allentown economic context

    Unemployment rate 3.90% 2024 annual avg • BLS LAUS
    Median household income $82,602 2023 • Census ACS
    Customer Service Representatives salary vs area income 49% Median Customer Service Representatives salary is 51% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Allentown?

    The median hourly wage for Customer Service Representatives in Allentown, PA-NJ is $19.50, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.06 or more per hour.

    Is Allentown above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Allentown, PA-NJ is 5.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Allentown?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,700 per year in Allentown, PA-NJ. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,390.