Customer Service Representatives Salary in Augusta, GA-SC

BLS Occupational Employment & Wage Statistics • May 2025 • Augusta-Richmond County, GA-SC

Median annual salary $37,940 -11.4% vs national
Median hourly $18.24
10th percentile $27,590
90th percentile $49,830
Employed locally 4,000
National median $42,830

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Customer Service Representatives
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Augusta, GA-SC
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    In Augusta, GA-SC, Customer Service Representatives earn a median annual salary of $37,940, which is approximately $18.24 per hour. This figure falls below the national median for the occupation at $42,830, highlighting a regional variation in earnings for this role. When compared to the local area's median household income of $66,628, it becomes evident that an individual working as a Customer Service Representative might contribute significantly less to their household than the typical resident does. This discrepancy suggests that households primarily relying on one such salary may find themselves earning below the median level for the region.

    Entry-level Customer Service Representatives in Augusta, GA-SC, typically earn near the 10th percentile of $27,590 annually, while those with more experience can reach earnings up to the 90th percentile at approximately $49,830. The variance between entry-level and experienced workers is largely driven by factors such as tenure, skill level, industry-specific demand, and individual performance. As representatives gain expertise and familiarity within their roles, they often see increases in responsibilities and compensation. This progression reflects a common career trajectory where experience and demonstrated capability lead to higher earnings within the field.

    Salary percentile breakdown

    10th
    $27,590
    25th
    $31,360
    50th (median)
    $37,940
    75th
    $44,280
    90th
    $49,830

    Augusta economic context

    Unemployment rate 4.40% 2024 annual avg • BLS LAUS
    Median household income $66,628 2023 • Census ACS
    Customer Service Representatives salary vs area income 57% Median Customer Service Representatives salary is 43% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Augusta?

    The median hourly wage for Customer Service Representatives in Augusta, GA-SC is $18.24, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.11 or more per hour.

    Is Augusta above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Augusta, GA-SC is 11.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Augusta?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,590 per year in Augusta, GA-SC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,360.