Customer Service Representatives Salary in Beckley, WV

BLS Occupational Employment & Wage Statistics • May 2025 • Beckley, WV

Median annual salary $35,360 -17.4% vs national
Median hourly $17.00
10th percentile $27,290
90th percentile $46,840
Employed locally 590
National median $42,830

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Customer Service Representatives
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Beckley, WV
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    Salary percentile breakdown

    10th
    $27,290
    25th
    $33,100
    50th (median)
    $35,360
    75th
    $39,370
    90th
    $46,840

    Beckley economic context

    Unemployment rate 4.00% 2024 annual avg • BLS LAUS
    Median household income $52,345 2023 • Census ACS
    Customer Service Representatives salary vs area income 68% Median Customer Service Representatives salary is 32% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington-Arlington-Alexandria, DC-VA-MD-WV $44,800
    Winchester, VA-WV $41,330
    Wheeling, WV-OH $38,370
    Charleston, WV $37,770
    Hagerstown-Martinsburg, MD-WV $37,140
    Morgantown, WV $36,830

    Related occupations in Beckley, WV

    OccupationMedian salary
    Office Clerks, General $30,510
    Bookkeeping, Accounting, and Auditing Clerks $40,710
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $37,990
    First-Line Supervisors of Office and Administrative Support Workers $46,880
    Receptionists and Information Clerks $29,420
    Hotel, Motel, and Resort Desk Clerks $22,860

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Beckley?

    The median hourly wage for Customer Service Representatives in Beckley, WV is $17.00, based on BLS OEWS 2025 data. Top earners (90th percentile) make $26.30 or more per hour.

    Is Beckley above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Beckley, WV is 17.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Beckley?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,290 per year in Beckley, WV. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,100.