Customer Service Representatives Salary in Billings, MT

BLS Occupational Employment & Wage Statistics • May 2025 • Billings, MT

Median annual salary $42,490 -0.8% vs national
Median hourly $20.43
10th percentile $30,680
90th percentile $55,130
Employed locally 1,070
National median $42,830

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Customer Service Representatives
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Billings, MT
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    Salary percentile breakdown

    10th
    $30,680
    25th
    $38,130
    50th (median)
    $42,490
    75th
    $49,490
    90th
    $55,130

    Billings economic context

    Unemployment rate 2.80% 2024 annual avg • BLS LAUS
    Median household income $74,599 2023 • Census ACS
    Customer Service Representatives salary vs area income 57% Median Customer Service Representatives salary is 43% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Bozeman, MT $47,140
    Helena, MT $43,790
    Binghamton, NY $42,720
    Missoula, MT $42,470
    Great Falls, MT $39,480
    Sumter, SC $37,960

    Related occupations in Billings, MT

    OccupationMedian salary
    Office Clerks, General $43,420
    Bookkeeping, Accounting, and Auditing Clerks $45,370
    Medical Secretaries and Administrative Assistants $39,550
    First-Line Supervisors of Office and Administrative Support Workers $61,430
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,410
    Shipping, Receiving, and Inventory Clerks $40,920

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Billings?

    The median hourly wage for Customer Service Representatives in Billings, MT is $20.43, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.01 or more per hour.

    Is Billings above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Billings, MT is 0.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Billings?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,680 per year in Billings, MT. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,130.