Customer Service Representatives Salary in Binghamton, NY

BLS Occupational Employment & Wage Statistics • May 2025 • Binghamton, NY

Median annual salary $42,720 -0.3% vs national
Median hourly $20.54
10th percentile $34,350
90th percentile $63,420
Employed locally 1,480
National median $42,830

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Customer Service Representatives
in
Binghamton, NY
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    Salary percentile breakdown

    10th
    $34,350
    25th
    $36,770
    50th (median)
    $42,720
    75th
    $54,830
    90th
    $63,420

    Binghamton economic context

    Unemployment rate 3.90% 2024 annual avg • BLS LAUS
    Median household income $63,347 2023 • Census ACS
    Customer Service Representatives salary vs area income 67% Median Customer Service Representatives salary is 33% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    New York-Newark-Jersey City, NY-NJ $48,890
    Buffalo-Cheektowaga, NY $45,770
    Albany-Schenectady-Troy, NY $45,680
    Ithaca, NY $45,200
    Syracuse, NY $44,870

    Related occupations in Binghamton, NY

    OccupationMedian salary
    Office Clerks, General $39,630
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,760
    Bookkeeping, Accounting, and Auditing Clerks $47,120
    First-Line Supervisors of Office and Administrative Support Workers $68,150
    Executive Secretaries and Executive Administrative Assistants $69,010
    Receptionists and Information Clerks $36,650

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Binghamton?

    The median hourly wage for Customer Service Representatives in Binghamton, NY is $20.54, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.15 or more per hour.

    Is Binghamton above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Binghamton, NY is 0.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Binghamton?

    Entry-level Customer Service Representatives (10th percentile) earn around $34,350 per year in Binghamton, NY. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,770.