Customer Service Representatives Salary in Great Falls, MT

BLS Occupational Employment & Wage Statistics • May 2025 • Great Falls, MT

Median annual salary $39,480 -7.8% vs national
Median hourly $18.98
10th percentile $29,260
90th percentile $50,000
Employed locally 430
National median $42,830

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Customer Service Representatives
in
Great Falls, MT
vs

    Salary percentile breakdown

    10th
    $29,260
    25th
    $36,580
    50th (median)
    $39,480
    75th
    $47,180
    90th
    $50,000

    Great Falls economic context

    Unemployment rate 3.00% 2024 annual avg • BLS LAUS
    Median household income $66,203 2023 • Census ACS
    Customer Service Representatives salary vs area income 60% Median Customer Service Representatives salary is 40% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Great Falls?

    The median hourly wage for Customer Service Representatives in Great Falls, MT is $18.98, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.34 or more per hour.

    Is Great Falls above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Great Falls, MT is 7.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Great Falls?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,260 per year in Great Falls, MT. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,580.