Customer Service Representatives Salary in Great Falls, MT

BLS Occupational Employment & Wage Statistics • May 2025 • Great Falls, MT

Median annual salary $39,480 -7.8% vs national
Median hourly $18.98
10th percentile $29,260
90th percentile $50,000
Employed locally 430
National median $42,830

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Customer Service Representatives
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Great Falls, MT
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    Salary percentile breakdown

    10th
    $29,260
    25th
    $36,580
    50th (median)
    $39,480
    75th
    $47,180
    90th
    $50,000

    Great Falls economic context

    Unemployment rate 3.00% 2024 annual avg • BLS LAUS
    Median household income $66,203 2023 • Census ACS
    Customer Service Representatives salary vs area income 60% Median Customer Service Representatives salary is 40% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Bozeman, MT $47,140
    Helena, MT $43,790
    Binghamton, NY $42,720
    Billings, MT $42,490
    Missoula, MT $42,470
    Sumter, SC $37,960

    Related occupations in Great Falls, MT

    OccupationMedian salary
    Office Clerks, General $42,400
    Bookkeeping, Accounting, and Auditing Clerks $43,750
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $40,080
    Medical Secretaries and Administrative Assistants $39,000
    First-Line Supervisors of Office and Administrative Support Workers $59,170
    Billing and Posting Clerks $44,380

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Great Falls?

    The median hourly wage for Customer Service Representatives in Great Falls, MT is $18.98, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.34 or more per hour.

    Is Great Falls above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Great Falls, MT is 7.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Great Falls?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,260 per year in Great Falls, MT. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,580.