Customer Service Representatives Salary in Charleston, SC

BLS Occupational Employment & Wage Statistics • May 2025 • Charleston-North Charleston, SC

Median annual salary $40,690 -5% vs national
Median hourly $19.56
10th percentile $28,870
90th percentile $59,330
Employed locally 8,440
National median $42,830

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Customer Service Representatives
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Charleston, SC
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    In Charleston, SC, Customer Service Representatives earn a median annual salary of $40,690, with an hourly wage of approximately $19.56. This figure is slightly below the national median for this occupation, which stands at $42,830. When compared to local household income in Charleston, where the area median household income is reported as $82,272, it becomes evident that customer service workers typically earn less than the average household. This suggests a noticeable disparity between earnings from customer service roles and broader household incomes within the region.

    For Customer Service Representatives in Charleston, entry-level positions tend to align with the 10th percentile of earnings at $28,870 annually, while more experienced professionals can reach the 90th percentile, earning up to $59,330 per year. This significant wage gap is primarily driven by factors such as experience level, skill set, and performance within the role. Additionally, those in higher-paying positions may have access to additional responsibilities or specialized roles that command a premium salary. The employment landscape for this occupation includes an estimated 8,440 jobs with a local unemployment rate of 3.50%, indicating stable job opportunities for both newcomers and seasoned employees in the sector.

    Salary percentile breakdown

    10th
    $28,870
    25th
    $35,360
    50th (median)
    $40,690
    75th
    $47,800
    90th
    $59,330

    Charleston economic context

    Unemployment rate 3.50% 2024 annual avg • BLS LAUS
    Median household income $82,272 2023 • Census ACS
    Customer Service Representatives salary vs area income 49% Median Customer Service Representatives salary is 51% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Charleston?

    The median hourly wage for Customer Service Representatives in Charleston, SC is $19.56, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.69 or more per hour.

    Is Charleston above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Charleston, SC is 5% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Charleston?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,870 per year in Charleston, SC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,360.