Customer Service Representatives Salary in Cleveland, TN

BLS Occupational Employment & Wage Statistics • May 2025 • Cleveland, TN

Median annual salary $38,850 -9.3% vs national
Median hourly $18.68
10th percentile $26,350
90th percentile $56,360
Employed locally 700
National median $42,830

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Customer Service Representatives
in
Cleveland, TN
vs

    Salary percentile breakdown

    10th
    $26,350
    25th
    $31,310
    50th (median)
    $38,850
    75th
    $45,730
    90th
    $56,360

    Cleveland economic context

    Unemployment rate 3.70% 2024 annual avg • BLS LAUS
    Median household income $63,490 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Nashville-Davidson--Murfreesboro--Franklin, TN $43,520
    Chattanooga, TN-GA $42,810
    Memphis, TN-MS-AR $39,830
    Knoxville, TN $38,350
    Jackson, TN $37,880
    Clarksville, TN-KY $36,260

    Related occupations in Cleveland, TN

    OccupationMedian salary
    First-Line Supervisors of Office and Administrative Support Workers$59,610
    Office Clerks, General$34,920
    Bookkeeping, Accounting, and Auditing Clerks$43,050
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$39,160
    Medical Secretaries and Administrative Assistants$37,690
    Shipping, Receiving, and Inventory Clerks$38,580

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Cleveland?

    The median hourly wage for Customer Service Representatives in Cleveland, TN is $18.68, based on BLS OEWS 2025 data. Top earners (90th percentile) make $26.63 or more per hour.

    Is Cleveland above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Cleveland, TN is 9.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Cleveland?

    Entry-level Customer Service Representatives (10th percentile) earn around $26,350 per year in Cleveland, TN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,310.