Customer Service Representatives Salary in Nashville, TN

BLS Occupational Employment & Wage Statistics • May 2025 • Nashville-Davidson--Murfreesboro--Franklin, TN

Median annual salary $43,520 +1.6% vs national
Median hourly $20.92
10th percentile $31,340
90th percentile $61,550
Employed locally 22,760
National median $42,830

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Type a city below to see how Nashville, TN stacks up on salary and cost of living.

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Customer Service Representatives
in
Nashville, TN
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    Salary percentile breakdown

    10th
    $31,340
    25th
    $36,800
    50th (median)
    $43,520
    75th
    $49,340
    90th
    $61,550

    Nashville economic context

    Unemployment rate 2.80% 2024 annual avg • BLS LAUS
    Median household income $82,499 2023 • Census ACS
    Customer Service Representatives salary vs area income 53% Median Customer Service Representatives salary is 47% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Chattanooga, TN-GA $42,810
    Memphis, TN-MS-AR $39,830
    Cleveland, TN $38,850
    Knoxville, TN $38,350
    Jackson, TN $37,880
    Clarksville, TN-KY $36,260

    Related occupations in Nashville, TN

    OccupationMedian salary
    First-Line Supervisors of Office and Administrative Support Workers $68,170
    Office Clerks, General $39,460
    Bookkeeping, Accounting, and Auditing Clerks $48,160
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $47,280
    Medical Secretaries and Administrative Assistants $44,290
    Shipping, Receiving, and Inventory Clerks $41,640

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Nashville?

    The median hourly wage for Customer Service Representatives in Nashville, TN is $20.92, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.64 or more per hour.

    Is Nashville above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Nashville, TN is 1.6% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Nashville?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,340 per year in Nashville, TN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,800.