Customer Service Representatives Salary in Jackson, TN

BLS Occupational Employment & Wage Statistics • May 2025 • Jackson, TN

Median annual salary $37,880 -11.6% vs national
Median hourly $18.21
10th percentile $28,390
90th percentile $57,760
Employed locally 1,260
National median $42,830

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Customer Service Representatives
in
Jackson, TN
vs

    Salary percentile breakdown

    10th
    $28,390
    25th
    $32,850
    50th (median)
    $37,880
    75th
    $47,040
    90th
    $57,760

    Jackson economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $58,740 2023 • Census ACS
    Customer Service Representatives salary vs area income 64% Median Customer Service Representatives salary is 36% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Nashville-Davidson--Murfreesboro--Franklin, TN $43,520
    Chattanooga, TN-GA $42,810
    Memphis, TN-MS-AR $39,830
    Cleveland, TN $38,850
    Knoxville, TN $38,350
    Clarksville, TN-KY $36,260

    Related occupations in Jackson, TN

    OccupationMedian salary
    Office Clerks, General$36,700
    First-Line Supervisors of Office and Administrative Support Workers$59,380
    Medical Secretaries and Administrative Assistants$37,050
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$39,570
    Bookkeeping, Accounting, and Auditing Clerks$44,090
    Shipping, Receiving, and Inventory Clerks$44,030

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Jackson?

    The median hourly wage for Customer Service Representatives in Jackson, TN is $18.21, based on BLS OEWS 2025 data. Top earners (90th percentile) make $26.90 or more per hour.

    Is Jackson above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Jackson, TN is 11.6% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Jackson?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,390 per year in Jackson, TN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $32,850.