Customer Service Representatives Salary in Columbus, GA-AL

BLS Occupational Employment & Wage Statistics • May 2025 • Columbus, GA-AL

Median annual salary $36,680 -14.4% vs national
Median hourly $17.63
10th percentile $27,450
90th percentile $48,900
Employed locally 2,520
National median $42,830

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Customer Service Representatives
in
Columbus, GA-AL
vs

    Salary percentile breakdown

    10th
    $27,450
    25th
    $30,870
    50th (median)
    $36,680
    75th
    $40,070
    90th
    $48,900

    Columbus economic context

    Unemployment rate 4.00% 2024 annual avg • BLS LAUS
    Median household income $57,762 2023 • Census ACS
    Customer Service Representatives salary vs area income 64% Median Customer Service Representatives salary is 36% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Sheboygan, WI $46,160
    Buffalo-Cheektowaga, NY $45,770
    Charlotte-Concord-Gastonia, NC-SC $44,480
    Chattanooga, TN-GA $42,810
    Michigan $42,560
    Atlanta-Sandy Springs-Roswell, GA $42,320

    Related occupations in Columbus, GA-AL

    OccupationMedian salary
    Office Clerks, General $36,350
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $36,790
    First-Line Supervisors of Office and Administrative Support Workers $58,300
    Receptionists and Information Clerks $31,790
    Bookkeeping, Accounting, and Auditing Clerks $42,800
    Medical Secretaries and Administrative Assistants $37,380

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Columbus?

    The median hourly wage for Customer Service Representatives in Columbus, GA-AL is $17.63, based on BLS OEWS 2025 data. Top earners (90th percentile) make $23.36 or more per hour.

    Is Columbus above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Columbus, GA-AL is 14.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Columbus?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,450 per year in Columbus, GA-AL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $30,870.