Customer Service Representatives Salary in El Paso, TX

BLS Occupational Employment & Wage Statistics • May 2025 • El Paso, TX

Median annual salary $35,630 -16.8% vs national
Median hourly $17.13
10th percentile $26,950
90th percentile $46,730
Employed locally 10,550
National median $42,830

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    In El Paso, TX, Customer Service Representatives earn a median annual salary of $35,630, which translates to approximately $17.13 per hour. This figure is notably lower than the national median for this occupation, recorded at $42,830. When compared to local household incomes, the earnings of these workers are significantly below the area's median household income of $58,800. The disparity highlights a gap between individual earnings in customer service roles and broader economic conditions within El Paso, where approximately 10,550 individuals hold such positions. With a relatively low local unemployment rate of 4.20%, the demand for customer service jobs remains steady despite these wage discrepancies.

    The salary range for Customer Service Representatives in El Paso exhibits considerable variation based on experience levels. Entry-level workers tend to earn near the lower end of the spectrum, with salaries around the 10th percentile mark at $26,950 annually. In contrast, more experienced professionals may reach earnings closer to or exceeding the 90th percentile, which stands at $46,730 per year. The difference in compensation is driven by factors such as tenure, skill level, and additional responsibilities assumed over time. As employees advance in their careers, they often gain proficiency and assume roles that involve greater complexity and client interaction, justifying higher pay within the industry's structure.

    Salary percentile breakdown

    10th
    $26,950
    25th
    $29,470
    50th (median)
    $35,630
    75th
    $39,610
    90th
    $46,730

    El Paso economic context

    Unemployment rate 4.20% 2024 annual avg • BLS LAUS
    Median household income $58,800 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in El Paso?

    The median hourly wage for Customer Service Representatives in El Paso, TX is $17.13, based on BLS OEWS 2025 data. Top earners (90th percentile) make $22.77 or more per hour.

    Is El Paso above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in El Paso, TX is 16.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in El Paso?

    Entry-level Customer Service Representatives (10th percentile) earn around $26,950 per year in El Paso, TX. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $29,470.