Customer Service Representatives Salary in Erie, PA

BLS Occupational Employment & Wage Statistics • May 2025 • Erie, PA

Median annual salary $38,700 -9.6% vs national
Median hourly $18.61
10th percentile $29,180
90th percentile $59,750
Employed locally 1,750
National median $42,830

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Customer Service Representatives
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Erie, PA
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    Salary percentile breakdown

    10th
    $29,180
    25th
    $33,820
    50th (median)
    $38,700
    75th
    $48,050
    90th
    $59,750

    Erie economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $61,476 2023 • Census ACS
    Customer Service Representatives salary vs area income 63% Median Customer Service Representatives salary is 37% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Napa, CA $50,910
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Philadelphia-Camden-Wilmington, PA-NJ-DE-MD $45,280
    San Luis Obispo-Paso Robles, CA $44,790
    Grants Pass, OR $44,150
    Lancaster, PA $42,960

    Related occupations in Erie, PA

    OccupationMedian salary
    Office Clerks, General $39,680
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $38,970
    First-Line Supervisors of Office and Administrative Support Workers $58,140
    Bookkeeping, Accounting, and Auditing Clerks $44,640
    Receptionists and Information Clerks $31,290
    Shipping, Receiving, and Inventory Clerks $38,830

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Erie?

    The median hourly wage for Customer Service Representatives in Erie, PA is $18.61, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.83 or more per hour.

    Is Erie above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Erie, PA is 9.6% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Erie?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,180 per year in Erie, PA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,820.