Customer Service Representatives Salary in Janesville, WI

BLS Occupational Employment & Wage Statistics • May 2025 • Janesville-Beloit, WI

Median annual salary $45,240 +5.6% vs national
Median hourly $21.75
10th percentile $31,210
90th percentile $60,630
Employed locally 1,200
National median $42,830

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Customer Service Representatives
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Janesville, WI
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    Salary percentile breakdown

    10th
    $31,210
    25th
    $37,170
    50th (median)
    $45,240
    75th
    $50,250
    90th
    $60,630

    Janesville economic context

    Unemployment rate 3.20% 2024 annual avg • BLS LAUS
    Median household income $74,390 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Milwaukee-Waukesha, WI $47,180
    Fond du Lac, WI $47,020
    Lewiston-Auburn, ME $46,930
    Madison, WI $46,340
    Green Bay, WI $46,290

    Related occupations in Janesville, WI

    OccupationMedian salary
    Office Clerks, General $42,860
    Receptionists and Information Clerks $39,320
    Bookkeeping, Accounting, and Auditing Clerks $47,460
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $44,550
    First-Line Supervisors of Office and Administrative Support Workers $63,980
    Shipping, Receiving, and Inventory Clerks $44,080

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Janesville?

    The median hourly wage for Customer Service Representatives in Janesville, WI is $21.75, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.68 or more per hour.

    Is Janesville above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Janesville, WI is 5.6% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Janesville?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,210 per year in Janesville, WI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,170.