Customer Service Representatives Salary in Miami, FL

BLS Occupational Employment & Wage Statistics • May 2025 • Miami-Fort Lauderdale-West Palm Beach, FL

Median annual salary $38,810 -9.4% vs national
Median hourly $18.66
10th percentile $30,350
90th percentile $59,300
Employed locally 65,550
National median $42,830

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Type a city below to see how Miami, FL stacks up on salary and cost of living.

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Customer Service Representatives
in
Miami, FL
vs

    Salary percentile breakdown

    10th
    $30,350
    25th
    $33,730
    50th (median)
    $38,810
    75th
    $47,150
    90th
    $59,300

    Miami economic context

    Unemployment rate 2.90% 2024 annual avg • BLS LAUS
    Median household income $73,481 2023 • Census ACS
    Customer Service Representatives salary vs area income 53% Median Customer Service Representatives salary is 47% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Naples-Marco Island, FL $42,430
    South Florida nonmetropolitan area $41,240
    Flagstaff, AZ $40,210
    Jacksonville, FL $39,870
    Tampa-St. Petersburg-Clearwater, FL $39,780
    Pensacola-Ferry Pass-Brent, FL $39,730

    Related occupations in Miami, FL

    OccupationMedian salary
    Office Clerks, General $44,050
    Bookkeeping, Accounting, and Auditing Clerks $48,980
    First-Line Supervisors of Office and Administrative Support Workers $64,160
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,390
    Medical Secretaries and Administrative Assistants $41,370
    Receptionists and Information Clerks $37,180

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Miami?

    The median hourly wage for Customer Service Representatives in Miami, FL is $18.66, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.16 or more per hour.

    Is Miami above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Miami, FL is 9.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Miami?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,350 per year in Miami, FL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,730.