Customer Service Representatives Salary in New Haven, CT

BLS Occupational Employment & Wage Statistics • May 2025 • New Haven, CT

Median annual salary $47,100 +10% vs national
Median hourly $22.64
10th percentile $35,340
90th percentile $68,620
Employed locally 3,700
National median $42,830

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Customer Service Representatives
in
New Haven, CT
vs

    Salary percentile breakdown

    10th
    $35,340
    25th
    $37,950
    50th (median)
    $47,100
    75th
    $56,270
    90th
    $68,620

    New Haven economic context

    Unemployment rate 3.20% 2024 annual avg • BLS LAUS
    Median household income $86,266 2023 • Census ACS
    Customer Service Representatives salary vs area income 55% Median Customer Service Representatives salary is 45% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    District of Columbia $49,210
    Bridgeport-Stamford-Danbury, CT $48,550
    Hartford-West Hartford-East Hartford, CT $47,300
    Connecticut $47,260
    Waterbury-Shelton, CT $46,030
    Albany-Schenectady-Troy, NY $45,680

    Related occupations in New Haven, CT

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$62,600
    Office Clerks, General$45,770
    First-Line Supervisors of Office and Administrative Support Workers$76,960
    Receptionists and Information Clerks$40,380
    Bookkeeping, Accounting, and Auditing Clerks$57,730
    Shipping, Receiving, and Inventory Clerks$45,240

    Frequently asked questions

    How much do Customer Service Representatives make per hour in New Haven?

    The median hourly wage for Customer Service Representatives in New Haven, CT is $22.64, based on BLS OEWS 2025 data. Top earners (90th percentile) make $36.70 or more per hour.

    Is New Haven above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in New Haven, CT is 10% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in New Haven?

    Entry-level Customer Service Representatives (10th percentile) earn around $35,340 per year in New Haven, CT. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,950.