Customer Service Representatives Salary in Providence, RI-MA

BLS Occupational Employment & Wage Statistics • May 2025 • Providence-Warwick, RI-MA

Median annual salary $45,710 +6.7% vs national
Median hourly $21.97
10th percentile $34,540
90th percentile $63,020
Employed locally 11,480
National median $42,830

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Customer Service Representatives
in
Providence, RI-MA
vs

    Salary percentile breakdown

    10th
    $34,540
    25th
    $38,630
    50th (median)
    $45,710
    75th
    $52,550
    90th
    $63,020

    Providence economic context

    Unemployment rate 4.50% 2024 annual avg • BLS LAUS
    Median household income $85,646 2023 • Census ACS
    Customer Service Representatives salary vs area income 53% Median Customer Service Representatives salary is 47% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    District of Columbia $49,210
    Boston-Cambridge-Newton, MA-NH $49,060
    Bridgeport-Stamford-Danbury, CT $48,550
    Santa Maria-Santa Barbara, CA $46,480
    Trenton-Princeton, NJ $45,950
    Springfield, MA $45,410

    Related occupations in Providence, RI-MA

    OccupationMedian salary
    Office Clerks, General $46,640
    First-Line Supervisors of Office and Administrative Support Workers $73,830
    Receptionists and Information Clerks $39,630
    Bookkeeping, Accounting, and Auditing Clerks $52,580
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $51,020
    Shipping, Receiving, and Inventory Clerks $43,940

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Providence?

    The median hourly wage for Customer Service Representatives in Providence, RI-MA is $21.97, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.88 or more per hour.

    Is Providence above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Providence, RI-MA is 6.7% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Providence?

    Entry-level Customer Service Representatives (10th percentile) earn around $34,540 per year in Providence, RI-MA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,630.