Customer Service Representatives Salary in Riverside, CA

BLS Occupational Employment & Wage Statistics • May 2025 • Riverside-San Bernardino-Ontario, CA

Median annual salary $45,390 +6% vs national
Median hourly $21.82
10th percentile $36,070
90th percentile $64,030
Employed locally 16,430
National median $42,830

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Customer Service Representatives
in
Riverside, CA
vs

    Salary percentile breakdown

    10th
    $36,070
    25th
    $39,080
    50th (median)
    $45,390
    75th
    $55,180
    90th
    $64,030

    Riverside economic context

    Unemployment rate 5.20% 2024 annual avg • BLS LAUS
    Median household income $86,031 2023 • Census ACS
    Customer Service Representatives salary vs area income 53% Median Customer Service Representatives salary is 47% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Napa, CA $50,910
    Boston-Cambridge-Newton, MA-NH $49,060
    Vallejo, CA $48,230
    Santa Rosa-Petaluma, CA $48,150

    Related occupations in Riverside, CA

    OccupationMedian salary
    Office Clerks, General $45,650
    Shipping, Receiving, and Inventory Clerks $39,150
    First-Line Supervisors of Office and Administrative Support Workers $70,860
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $50,290
    Bookkeeping, Accounting, and Auditing Clerks $51,940
    Medical Secretaries and Administrative Assistants $48,200

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Riverside?

    The median hourly wage for Customer Service Representatives in Riverside, CA is $21.82, based on BLS OEWS 2025 data. Top earners (90th percentile) make $31.33 or more per hour.

    Is Riverside above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Riverside, CA is 6% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Riverside?

    Entry-level Customer Service Representatives (10th percentile) earn around $36,070 per year in Riverside, CA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $39,080.