Customer Service Representatives Salary in Santa Cruz, CA

BLS Occupational Employment & Wage Statistics • May 2025 • Santa Cruz-Watsonville, CA

Median annual salary $47,240 +10.3% vs national
Median hourly $22.71
10th percentile $37,100
90th percentile $76,120
Employed locally 860
National median $42,830

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Customer Service Representatives
in
Santa Cruz, CA
vs

    Salary percentile breakdown

    10th
    $37,100
    25th
    $40,010
    50th (median)
    $47,240
    75th
    $59,440
    90th
    $76,120

    Santa Cruz economic context

    Unemployment rate 5.90% 2024 annual avg • BLS LAUS
    Median household income $109,266 2023 • Census ACS
    Customer Service Representatives salary vs area income 43% Median Customer Service Representatives salary is 57% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Napa, CA $50,910
    Boston-Cambridge-Newton, MA-NH $49,060
    Vallejo, CA $48,230
    Santa Rosa-Petaluma, CA $48,150

    Related occupations in Santa Cruz, CA

    OccupationMedian salary
    Office Clerks, General $48,430
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $55,480
    Bookkeeping, Accounting, and Auditing Clerks $60,220
    First-Line Supervisors of Office and Administrative Support Workers $74,620
    Receptionists and Information Clerks $40,650
    Medical Secretaries and Administrative Assistants $49,880

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Santa Cruz?

    The median hourly wage for Customer Service Representatives in Santa Cruz, CA is $22.71, based on BLS OEWS 2025 data. Top earners (90th percentile) make $36.78 or more per hour.

    Is Santa Cruz above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Santa Cruz, CA is 10.3% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Santa Cruz?

    Entry-level Customer Service Representatives (10th percentile) earn around $37,100 per year in Santa Cruz, CA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $40,010.