Customer Service Representatives Salary in State College, PA

BLS Occupational Employment & Wage Statistics • May 2025 • State College, PA

Median annual salary $36,800 -14.1% vs national
Median hourly $17.69
10th percentile $25,420
90th percentile $61,250
Employed locally 900
National median $42,830

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Customer Service Representatives
in
State College, PA
vs

    Salary percentile breakdown

    10th
    $25,420
    25th
    $30,650
    50th (median)
    $36,800
    75th
    $48,910
    90th
    $61,250

    State College economic context

    Unemployment rate 2.90% 2024 annual avg • BLS LAUS
    Median household income $72,748 2023 • Census ACS
    Customer Service Representatives salary vs area income 51% Median Customer Service Representatives salary is 49% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Napa, CA $50,910
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Philadelphia-Camden-Wilmington, PA-NJ-DE-MD $45,280
    San Luis Obispo-Paso Robles, CA $44,790
    Grants Pass, OR $44,150
    Lancaster, PA $42,960

    Related occupations in State College, PA

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,580
    Office Clerks, General $42,090
    First-Line Supervisors of Office and Administrative Support Workers $60,900
    Bookkeeping, Accounting, and Auditing Clerks $44,260
    Receptionists and Information Clerks $33,910
    Shipping, Receiving, and Inventory Clerks $38,380

    Frequently asked questions

    How much do Customer Service Representatives make per hour in State College?

    The median hourly wage for Customer Service Representatives in State College, PA is $17.69, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.11 or more per hour.

    Is State College above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in State College, PA is 14.1% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in State College?

    Entry-level Customer Service Representatives (10th percentile) earn around $25,420 per year in State College, PA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $30,650.