Customer Service Representatives Salary in Wichita Falls, TX

BLS Occupational Employment & Wage Statistics • May 2025 • Wichita Falls, TX

Median annual salary $37,140 -13.3% vs national
Median hourly $17.86
10th percentile $27,680
90th percentile $49,630
Employed locally 1,060
National median $42,830

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Customer Service Representatives
in
Wichita Falls, TX
vs

    Salary percentile breakdown

    10th
    $27,680
    25th
    $29,910
    50th (median)
    $37,140
    75th
    $40,650
    90th
    $49,630

    Wichita Falls economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $63,618 2023 • Census ACS
    Customer Service Representatives salary vs area income 58% Median Customer Service Representatives salary is 42% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Dallas-Fort Worth-Arlington, TX $42,300
    San Antonio-New Braunfels, TX $41,690
    Austin-Round Rock-San Marcos, TX $39,770
    Houston-Pasadena-The Woodlands, TX $39,310
    Midland, TX $39,070
    Odessa, TX $38,130

    Related occupations in Wichita Falls, TX

    OccupationMedian salary
    Office Clerks, General $33,000
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $36,190
    First-Line Supervisors of Office and Administrative Support Workers $55,640
    Bookkeeping, Accounting, and Auditing Clerks $42,960
    Receptionists and Information Clerks $30,070
    Medical Secretaries and Administrative Assistants $37,540

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Wichita Falls?

    The median hourly wage for Customer Service Representatives in Wichita Falls, TX is $17.86, based on BLS OEWS 2025 data. Top earners (90th percentile) make $24.55 or more per hour.

    Is Wichita Falls above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Wichita Falls, TX is 13.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Wichita Falls?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,680 per year in Wichita Falls, TX. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $29,910.