Customer Service Representatives Salary in Wichita, KS

BLS Occupational Employment & Wage Statistics • May 2025 • Wichita, KS

Median annual salary $37,180 -13.2% vs national
Median hourly $17.87
10th percentile $29,030
90th percentile $54,830
Employed locally 6,590
National median $42,830

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Customer Service Representatives
in
Wichita, KS
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    Salary percentile breakdown

    10th
    $29,030
    25th
    $31,670
    50th (median)
    $37,180
    75th
    $46,980
    90th
    $54,830

    Wichita economic context

    Unemployment rate 3.90% 2024 annual avg • BLS LAUS
    Median household income $68,930 2023 • Census ACS
    Customer Service Representatives salary vs area income 54% Median Customer Service Representatives salary is 46% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Oxnard-Thousand Oaks-Ventura, CA $46,050
    Jackson, MI $43,740
    Fairbanks-College, AK $43,420
    Kansas City, MO-KS $42,680
    Topeka, KS $39,870
    Jacksonville, FL $39,870

    Related occupations in Wichita, KS

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $38,740
    Bookkeeping, Accounting, and Auditing Clerks $44,790
    First-Line Supervisors of Office and Administrative Support Workers $61,740
    Receptionists and Information Clerks $34,640
    Shipping, Receiving, and Inventory Clerks $38,120
    Production, Planning, and Expediting Clerks $64,420

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Wichita?

    The median hourly wage for Customer Service Representatives in Wichita, KS is $17.87, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.02 or more per hour.

    Is Wichita above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Wichita, KS is 13.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Wichita?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,030 per year in Wichita, KS. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,670.