Customer Service Representatives Salary in York, PA

BLS Occupational Employment & Wage Statistics • May 2025 • York-Hanover, PA

Median annual salary $39,510 -7.8% vs national
Median hourly $19.00
10th percentile $27,920
90th percentile $61,100
Employed locally 2,500
National median $42,830

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Customer Service Representatives
in
York, PA
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    Salary percentile breakdown

    10th
    $27,920
    25th
    $35,190
    50th (median)
    $39,510
    75th
    $48,200
    90th
    $61,100

    York economic context

    Unemployment rate 3.40% 2024 annual avg • BLS LAUS
    Median household income $82,238 2023 • Census ACS
    Customer Service Representatives salary vs area income 48% Median Customer Service Representatives salary is 52% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Napa, CA $50,910
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Philadelphia-Camden-Wilmington, PA-NJ-DE-MD $45,280
    San Luis Obispo-Paso Robles, CA $44,790
    Grants Pass, OR $44,150
    Lancaster, PA $42,960

    Related occupations in York, PA

    OccupationMedian salary
    Office Clerks, General $42,480
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,830
    First-Line Supervisors of Office and Administrative Support Workers $61,920
    Bookkeeping, Accounting, and Auditing Clerks $46,490
    Shipping, Receiving, and Inventory Clerks $45,410
    Receptionists and Information Clerks $35,080

    Frequently asked questions

    How much do Customer Service Representatives make per hour in York?

    The median hourly wage for Customer Service Representatives in York, PA is $19.00, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.48 or more per hour.

    Is York above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in York, PA is 7.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in York?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,920 per year in York, PA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,190.