Switchboard Operators, Including Answering Service Salary in Rochester, NY

BLS Occupational Employment & Wage Statistics • May 2025 • Rochester, NY

Median annual salary $37,030 -3.5% vs national
Median hourly $17.80
10th percentile $35,170
90th percentile $45,720
Employed locally 110
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
in
Rochester, NY
vs

    Salary percentile breakdown

    10th
    $35,170
    25th
    $36,190
    50th (median)
    $37,030
    75th
    $43,550
    90th
    $45,720

    Rochester economic context

    Unemployment rate 3.60% 2024 annual avg • BLS LAUS
    Median household income $74,438 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 50% Median Switchboard Operators, Including Answering Service salary is 50% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    New York-Newark-Jersey City, NY-NJ $46,030
    Kiryas Joel-Poughkeepsie-Newburgh, NY $43,850
    Buffalo-Cheektowaga, NY $40,130
    Binghamton, NY $40,040
    Albany-Schenectady-Troy, NY $38,910

    Related occupations in Rochester, NY

    OccupationMedian salary
    Customer Service Representatives $44,100
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $46,140
    Office Clerks, General $41,230
    Bookkeeping, Accounting, and Auditing Clerks $49,090
    First-Line Supervisors of Office and Administrative Support Workers $71,520
    Receptionists and Information Clerks $37,640

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Rochester?

    The median hourly wage for Switchboard Operators, Including Answering Service in Rochester, NY is $17.80, based on BLS OEWS 2025 data. Top earners (90th percentile) make $21.09 or more per hour.

    Is Rochester above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Rochester, NY is 3.5% below the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Rochester?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $35,170 per year in Rochester, NY. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,190.