Switchboard Operators, Including Answering Service Salary in Utica, NY

BLS Occupational Employment & Wage Statistics • May 2025 • Utica-Rome, NY

Median annual salary $36,760 -4.2% vs national
Median hourly $17.67
10th percentile $33,510
90th percentile $47,300
Employed locally 30
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
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Utica, NY
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    Salary percentile breakdown

    10th
    $33,510
    25th
    $34,390
    50th (median)
    $36,760
    75th
    $45,240
    90th
    $47,300

    Utica economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $68,830 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 53% Median Switchboard Operators, Including Answering Service salary is 47% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    New York-Newark-Jersey City, NY-NJ $46,030
    Kiryas Joel-Poughkeepsie-Newburgh, NY $43,850
    Buffalo-Cheektowaga, NY $40,130
    Binghamton, NY $40,040
    Albany-Schenectady-Troy, NY $38,910

    Related occupations in Utica, NY

    OccupationMedian salary
    Office Clerks, General$41,600
    Customer Service Representatives$44,420
    Bookkeeping, Accounting, and Auditing Clerks$47,410
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$44,410
    First-Line Supervisors of Office and Administrative Support Workers$63,560
    Receptionists and Information Clerks$36,200

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Utica?

    The median hourly wage for Switchboard Operators, Including Answering Service in Utica, NY is $17.67, based on BLS OEWS 2025 data. Top earners (90th percentile) make $22.74 or more per hour.

    Is Utica above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Utica, NY is 4.2% below the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Utica?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $33,510 per year in Utica, NY. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,390.