Customer Service Representatives Salary in Amherst Town, MA

BLS Occupational Employment & Wage Statistics • May 2025 • Amherst Town-Northampton, MA

Median annual salary $43,100 +0.6% vs national
Median hourly $20.72
10th percentile $34,130
90th percentile $62,040
Employed locally 790
National median $42,830

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Customer Service Representatives
in
Amherst Town, MA
vs

    Salary percentile breakdown

    10th
    $34,130
    25th
    $36,800
    50th (median)
    $43,100
    75th
    $51,290
    90th
    $62,040

    Amherst Town economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $86,391 2023 • Census ACS
    Customer Service Representatives salary vs area income 50% Median Customer Service Representatives salary is 50% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Seattle-Tacoma-Bellevue, WA $51,090
    Boston-Cambridge-Newton, MA-NH $49,060
    Manchester-Nashua, NH $48,620
    Santa Rosa-Petaluma, CA $48,150
    Massachusetts $48,060
    Bozeman, MT $47,140

    Related occupations in Amherst Town, MA

    OccupationMedian salary
    Office Clerks, General $50,710
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $49,620
    First-Line Supervisors of Office and Administrative Support Workers $66,640
    Bookkeeping, Accounting, and Auditing Clerks $54,200
    Receptionists and Information Clerks $38,310
    Executive Secretaries and Executive Administrative Assistants $71,290

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Amherst Town?

    The median hourly wage for Customer Service Representatives in Amherst Town, MA is $20.72, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.31 or more per hour.

    Is Amherst Town above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Amherst Town, MA is 0.6% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Amherst Town?

    Entry-level Customer Service Representatives (10th percentile) earn around $34,130 per year in Amherst Town, MA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,800.