Customer Service Representatives Salary in Burlington, NC

BLS Occupational Employment & Wage Statistics • May 2025 • Burlington, NC

Median annual salary $39,450 -7.9% vs national
Median hourly $18.97
10th percentile $28,390
90th percentile $56,800
Employed locally 1,450
National median $42,830

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Customer Service Representatives
in
Burlington, NC
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    Salary percentile breakdown

    10th
    $28,390
    25th
    $34,110
    50th (median)
    $39,450
    75th
    $47,490
    90th
    $56,800

    Burlington economic context

    Unemployment rate 3.60% 2024 annual avg • BLS LAUS
    Median household income $64,445 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Manchester-Nashua, NH $48,620
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Durham-Chapel Hill, NC $46,260
    Trenton-Princeton, NJ $45,950
    Providence-Warwick, RI-MA $45,710

    Related occupations in Burlington, NC

    OccupationMedian salary
    Office Clerks, General $37,440
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,640
    Bookkeeping, Accounting, and Auditing Clerks $43,900
    First-Line Supervisors of Office and Administrative Support Workers $60,110
    Medical Secretaries and Administrative Assistants $39,850
    Shipping, Receiving, and Inventory Clerks $39,160

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Burlington?

    The median hourly wage for Customer Service Representatives in Burlington, NC is $18.97, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.48 or more per hour.

    Is Burlington above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Burlington, NC is 7.9% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Burlington?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,390 per year in Burlington, NC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,110.