Customer Service Representatives Salary in Glens Falls, NY

BLS Occupational Employment & Wage Statistics • May 2025 • Glens Falls, NY

Median annual salary $39,300 -8.2% vs national
Median hourly $18.90
10th percentile $32,870
90th percentile $61,000
Employed locally 670
National median $42,830

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Customer Service Representatives
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Glens Falls, NY
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    Salary percentile breakdown

    10th
    $32,870
    25th
    $36,150
    50th (median)
    $39,300
    75th
    $48,540
    90th
    $61,000

    Glens Falls economic context

    Unemployment rate 3.50% 2024 annual avg • BLS LAUS
    Median household income $74,953 2023 • Census ACS
    Customer Service Representatives salary vs area income 52% Median Customer Service Representatives salary is 48% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    New York-Newark-Jersey City, NY-NJ $48,890
    Buffalo-Cheektowaga, NY $45,770
    Albany-Schenectady-Troy, NY $45,680
    Ithaca, NY $45,200
    Syracuse, NY $44,870

    Related occupations in Glens Falls, NY

    OccupationMedian salary
    Office Clerks, General $41,600
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,160
    Bookkeeping, Accounting, and Auditing Clerks $48,870
    Receptionists and Information Clerks $38,630
    First-Line Supervisors of Office and Administrative Support Workers $64,230
    Medical Secretaries and Administrative Assistants $43,380

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Glens Falls?

    The median hourly wage for Customer Service Representatives in Glens Falls, NY is $18.90, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.23 or more per hour.

    Is Glens Falls above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Glens Falls, NY is 8.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Glens Falls?

    Entry-level Customer Service Representatives (10th percentile) earn around $32,870 per year in Glens Falls, NY. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,150.