Customer Service Representatives Salary in Goldsboro, NC

BLS Occupational Employment & Wage Statistics • May 2025 • Goldsboro, NC

Median annual salary $33,000 -23% vs national
Median hourly $15.86
10th percentile $27,170
90th percentile $47,770
Employed locally 710
National median $42,830

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Customer Service Representatives
in
Goldsboro, NC
vs

    Salary percentile breakdown

    10th
    $27,170
    25th
    $27,170
    50th (median)
    $33,000
    75th
    $40,710
    90th
    $47,770

    Goldsboro economic context

    Unemployment rate 3.70% 2024 annual avg • BLS LAUS
    Median household income $58,082 2023 • Census ACS
    Customer Service Representatives salary vs area income 57% Median Customer Service Representatives salary is 43% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Manchester-Nashua, NH $48,620
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Durham-Chapel Hill, NC $46,260
    Trenton-Princeton, NJ $45,950
    Providence-Warwick, RI-MA $45,710

    Related occupations in Goldsboro, NC

    OccupationMedian salary
    Office Clerks, General $38,010
    Bookkeeping, Accounting, and Auditing Clerks $44,180
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $39,260
    Medical Secretaries and Administrative Assistants $36,800
    First-Line Supervisors of Office and Administrative Support Workers $57,340
    Shipping, Receiving, and Inventory Clerks $35,540

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Goldsboro?

    The median hourly wage for Customer Service Representatives in Goldsboro, NC is $15.86, based on BLS OEWS 2025 data. Top earners (90th percentile) make $21.99 or more per hour.

    Is Goldsboro above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Goldsboro, NC is 23% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Goldsboro?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,170 per year in Goldsboro, NC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $27,170.