Customer Service Representatives Salary in Indianapolis, IN

BLS Occupational Employment & Wage Statistics • May 2025 • Indianapolis-Carmel-Greenwood, IN

Median annual salary $42,130 -1.6% vs national
Median hourly $20.25
10th percentile $31,080
90th percentile $64,460
Employed locally 19,470
National median $42,830

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Customer Service Representatives
in
Indianapolis, IN
vs

    Salary percentile breakdown

    10th
    $31,080
    25th
    $36,160
    50th (median)
    $42,130
    75th
    $51,750
    90th
    $64,460

    Indianapolis economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $77,065 2023 • Census ACS
    Customer Service Representatives salary vs area income 55% Median Customer Service Representatives salary is 45% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington $49,150
    Des Moines-West Des Moines, IA $48,240
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Elkhart-Goshen, IN $47,700
    Minnesota $47,470
    Eastern Washington nonmetropolitan area $47,260

    Related occupations in Indianapolis, IN

    OccupationMedian salary
    Office Clerks, General $45,340
    Shipping, Receiving, and Inventory Clerks $47,640
    Bookkeeping, Accounting, and Auditing Clerks $48,060
    First-Line Supervisors of Office and Administrative Support Workers $72,220
    Medical Secretaries and Administrative Assistants $44,120
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,490

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Indianapolis?

    The median hourly wage for Customer Service Representatives in Indianapolis, IN is $20.25, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.84 or more per hour.

    Is Indianapolis above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Indianapolis, IN is 1.6% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Indianapolis?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,080 per year in Indianapolis, IN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,160.