Customer Service Representatives Salary in Johnson City, TN

BLS Occupational Employment & Wage Statistics • May 2025 • Johnson City, TN

Median annual salary $34,500 -19.4% vs national
Median hourly $16.59
10th percentile $28,570
90th percentile $47,060
Employed locally 2,520
National median $42,830

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Customer Service Representatives
in
Johnson City, TN
vs

    Salary percentile breakdown

    10th
    $28,570
    25th
    $31,940
    50th (median)
    $34,500
    75th
    $44,890
    90th
    $47,060

    Johnson City economic context

    Unemployment rate 3.50% 2024 annual avg • BLS LAUS
    Median household income $56,096 2023 • Census ACS
    Customer Service Representatives salary vs area income 62% Median Customer Service Representatives salary is 38% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Nashville-Davidson--Murfreesboro--Franklin, TN $43,520
    Chattanooga, TN-GA $42,810
    Memphis, TN-MS-AR $39,830
    Cleveland, TN $38,850
    Knoxville, TN $38,350
    Jackson, TN $37,880

    Related occupations in Johnson City, TN

    OccupationMedian salary
    First-Line Supervisors of Office and Administrative Support Workers $59,340
    Office Clerks, General $37,020
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $40,460
    Bookkeeping, Accounting, and Auditing Clerks $38,850
    Medical Secretaries and Administrative Assistants $36,950
    Office and Administrative Support Workers, All Other $25,880

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Johnson City?

    The median hourly wage for Customer Service Representatives in Johnson City, TN is $16.59, based on BLS OEWS 2025 data. Top earners (90th percentile) make $23.59 or more per hour.

    Is Johnson City above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Johnson City, TN is 19.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Johnson City?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,570 per year in Johnson City, TN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,940.