Customer Service Representatives Salary in Johnson City, TN

BLS Occupational Employment & Wage Statistics • May 2025 • Johnson City, TN

Median annual salary $34,500 -19.4% vs national
Median hourly $16.59
10th percentile $28,570
90th percentile $47,060
Employed locally 2,520
National median $42,830

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Customer Service Representatives
in
Johnson City, TN
vs

    Salary percentile breakdown

    10th
    $28,570
    25th
    $31,940
    50th (median)
    $34,500
    75th
    $44,890
    90th
    $47,060

    Johnson City economic context

    Unemployment rate 3.50% 2024 annual avg • BLS LAUS
    Median household income $56,096 2023 • Census ACS
    Customer Service Representatives salary vs area income 62% Median Customer Service Representatives salary is 38% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Johnson City?

    The median hourly wage for Customer Service Representatives in Johnson City, TN is $16.59, based on BLS OEWS 2025 data. Top earners (90th percentile) make $23.59 or more per hour.

    Is Johnson City above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Johnson City, TN is 19.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Johnson City?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,570 per year in Johnson City, TN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,940.