Customer Service Representatives Salary in Lincoln, NE

BLS Occupational Employment & Wage Statistics • May 2025 • Lincoln, NE

Median annual salary $38,130 -11% vs national
Median hourly $18.33
10th percentile $32,040
90th percentile $53,290
Employed locally 2,920
National median $42,830

Compare Customer Service Representatives salary & buying power

Type a city below to see how Lincoln, NE stacks up on salary and cost of living.

Full tool →
Customer Service Representatives
in
Lincoln, NE
vs

    Salary percentile breakdown

    10th
    $32,040
    25th
    $34,960
    50th (median)
    $38,130
    75th
    $45,100
    90th
    $53,290

    Lincoln economic context

    Unemployment rate 2.50% 2024 annual avg • BLS LAUS
    Median household income $73,095 2023 • Census ACS
    Customer Service Representatives salary vs area income 52% Median Customer Service Representatives salary is 48% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Boston-Cambridge-Newton, MA-NH $49,060
    New York-Newark-Jersey City, NY-NJ $48,890
    Des Moines-West Des Moines, IA $48,240
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    New York $47,840
    Minnesota $47,470

    Related occupations in Lincoln, NE

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $44,990
    Office Clerks, General $37,170
    First-Line Supervisors of Office and Administrative Support Workers $60,970
    Bookkeeping, Accounting, and Auditing Clerks $46,860
    Receptionists and Information Clerks $35,940
    Shipping, Receiving, and Inventory Clerks $40,280

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Lincoln?

    The median hourly wage for Customer Service Representatives in Lincoln, NE is $18.33, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.97 or more per hour.

    Is Lincoln above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Lincoln, NE is 11% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Lincoln?

    Entry-level Customer Service Representatives (10th percentile) earn around $32,040 per year in Lincoln, NE. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,960.