Customer Service Representatives Salary in Omaha, NE-IA
BLS Occupational Employment & Wage Statistics • May 2025 • Omaha, NE-IA
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Type a city below to see how Omaha, NE-IA stacks up on salary and cost of living.
In Omaha, NE-IA, Customer Service Representatives typically earn a median annual salary of $42,840, which closely aligns with the national median at $42,830. The median hourly rate for this occupation is $20.60. When compared to the area's median household income of $83,023, it becomes evident that individuals working as customer service representatives generally contribute less than half of the median household earnings. This discrepancy highlights the potential need for multiple earners within a family or supplementary sources of income to meet local living standards.
For Customer Service Representatives in Omaha, entry-level workers earn around the 10th percentile salary of $33,370 annually, reflecting lower compensation compared to their more experienced counterparts who might earn near the 75th percentile at approximately $49,180 per year. The significant difference between these earnings is driven by factors such as experience, skill level, and possibly additional responsibilities or performance-based incentives. As workers gain expertise and tenure in their roles, they are typically rewarded with higher wages, reflecting increased value to employers through enhanced efficiency and customer interaction skills.
Salary percentile breakdown
Omaha economic context
Frequently asked questions
How much do Customer Service Representatives make per hour in Omaha?
The median hourly wage for Customer Service Representatives in Omaha, NE-IA is $20.60, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.93 or more per hour.
Is Omaha above or below average for Customer Service Representatives salaries?
The median Customer Service Representatives salary in Omaha, NE-IA is 0% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.
What is the entry-level salary for Customer Service Representatives in Omaha?
Entry-level Customer Service Representatives (10th percentile) earn around $33,370 per year in Omaha, NE-IA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,650.